Job description:
This position is based at our Hampton Farms location in Elizabethtown, NC.
Purpose:
The quality assurance Supervisor of Hampton Farms is involved in the manufacture of food products intended for the consumer. The quality assurance Supervisor is a critical position in Hampton Farms food quality and safety for producing our peanut product. The quality assurance supervisor is trained in various areas pertaining to the job required. He / she will assume all duties as the quality assurance manager in his / her absence. This position will report to the Quality Manager.
Essential Duties and Description:
- Verify with the production scheduler what products are running at the beginning of each shift.
- Must be able to complete work required paperwork, for example: QA documents, metal detector sheets, roasting peanuts report, and weight check sheets. Must also review quality control technician’s paperwork.
- Be able to collect samples for retains and for micro samples and be able to document. Send out samples for testing with proper paperwork.
- Review daily roaster logs and validate roaster log data. Immediately report any out of validation conditions to the plant manager and quality manager.
- Serve as Backup SQF Practitioner
- Responsible for food safety every day, but primary responsibility if the if the Quality manager is out of the plant. Be able to determine if a product needs to be put on hold and document when product goes on hold or if product is reworked.
- Serve on Food Safety team, Food defense team, hold team meetings and other responsibilities as defined.
- Train QA techs on pre-operational sanitation inspections and GMP inspection. Review these results and take corrective actions if needed.
- Must have intermediate computer skills to produce reports, programs, procedures, build files, and label printing
- Complete Certificate of Analysis (COA) based on micro results for finished product.
- Assist with maintaining files for Ingredient COAs, Kosher certificates, Organic Labeling, customer information, consumer complaints and shipment logs.
- Maintaining Master Sanitation Schedule, Chemical Control Program, Sanitation Training and techniques.
- Verify with production that all product produced meets Hampton Farms and customer quality standards. Monitor all specifications for raw materials and finished product
- Participate in Quality audits
- Assist Production Supervisors in any task that needs to be done.
Skills and Competencies:
- Run Customer complaint program
- Knowledgeable of SOP’s for all areas involved in food safety and quality.
- Familiar with SSOP’s for all areas
- Expert on CCP’s and validations
- Manage lab equipment calibration
- Expert on Peanut butter testing and capability of outside labs
- Provide instruction and supervision to lab technicians
- Manage Plant inspection program and pre-operational inspection programs
- Knowledgeable of HACCP, SQF requirements
- Ability to get certification of Food Safety & Sanitation courses
- Complete PCQI Certification
- Complete HACCP Certification
- Complete courses for SQF practitioner
- Participate in Food and Safety audits
- Be able to conduct a Mock recall
- Provide assistance to QA manager as requested
- Provide timely Assistance to production for quality / food safety issues. root cause, corrective actions to keep line running safely
- Able to handle confidential material and situations
Measures for Success:
- No recalls
- Customer complaints completed within 30 days of receipt of problem material.
- Weekly poundage goals achieved
- Lab tests performed accurately with quick feedback on problems to production
General Expected Behaviors
Problem Solving:
- Solution Oriented, works to solve problems or achieve outcome
- If needed, find alternative ways to complete a task
- Reacts to challenges by locating or providing solutions.
- Responsible for identifying all requirements of a task, evaluates opportunities or strengths then takes the appropriate action as required.
- Makes timely, well-considered decisions based on current data available and is flexible with scheduled work hours/shifts
- Supports the team by offering to help with unexpected work as needed
Safety:
- Actively follows and ensures all company policies and procedures.
- Engages other employees in setting high safety awareness standards.
- Include safety emphasis in all employee meetings.
- Wears proper PPE at all times
Work Ethic:
- Dependable and punctual to ensure company and workplace goals.
- Treats everyone with respect and dignity.
- Responds to challenges with a sense of urgency, informing other team members as required and acting accordingly.
- Actively assesses information and identifies issues as necessary or required to ensure a friendly workplace.
- Plans and aligns appropriate resources to accomplish company goals.
Communication:
- Good written and verbal skills and able to communicate in a clear and understanding manner.
- Applies good questioning and listening skills to ensure understanding of information being shared.
- Treats everyone with respect and dignity, even when he/she may not agree on opinions
- Identifies barriers to communication and works towards eliminating barriers.
Additional Sanitation Responsibilities:
Assumes Primary Responsibility for Food Safety when the Quality Assurance Manager is out of the Plant.
Education and Experience:
Required:
- High School diploma or equivalent(GED). Preferred Associate Degree in similar field
Desired:
- Experience with food manufacturing Principles and implementation.
- 1-3 years’ production manufacturing experience.
- Must be able to work well both independently and collaboratively.
Skills/Competencies:
- Ability to clearly present recommendations/ideas and to summarize issues.
- Ability to appropriately handle confidential material.
Certificates, Licenses, Registrations:
None Required
Job Physical Demands:
- Continuous standing in one location for long periods (2-3 hours before break)
- Climbing :ladders, stairs, etc. –using feet and legs or hands and arms 1/3 of the time
- Stooping: Bending body downward and forward by bending spine at the waist
- Crouching: Bending the body downward and forward by bending legs and spine
- Reaching: Extending hand(s) and arm(s) in any direction
- Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands
- Hearing: Perceiving the nature of sounds by ears
- Depth Perception: Three‑dimensional vision. Ability to judge distances
- Color Vision: Ability to identify and distinguish colors
Work Environment
- Combination of manufacturing environment along with duties that will require employee to work in a production/plant environment where physical hazards such as industrial equipment and forklifts may be present.
EOE – Equal Opportunity Employer
For Additional Information Visit: www.hamptonfarms.com