This position will be based at our Hampton Farms location in Raleigh, NC or Edenton, NC.
The Company
Hampton Farms is the leading In-Shell Peanut Company in the US. We are also a leading producer of other types of nuts and nut butters for the retail and commercial markets. You can find our product in most grocery stores and major league baseball stadiums. We distribute under the Hampton Farms brand and are also a leading private label manufacturer.
Job Purpose
We is looking for a Sales Administrator to join our team in Eastern NC. Provide industry leading customer service, both external and internal, to maintain and advance the company’s mission, vison, and values. The Sales Administrator will be responsible for the day to day administrative duties for our Sales Managers. This position will work closely with our customers and brokers as well as our production, transportation, quality, and accounting departments on a daily basis. This position will report to the Sales Manager.
This position is non-exempt and will be compensated for overtime.
Essential Duties and Responsibilities
- Oversee all aspects of customer service
- Receive orders from customers via phone, email, text
- Suggestive selling
- Order entry
- Claims
- Reporting
- Work closely with other departments (warehousing/shipping/production) to ensure excellent customer service
- Monitor AR to ensure accounts are up to date and accurate
- Follow up with sales manager on all new inquiries and leads
- Monitor sales and provide input to production scheduler to ensure order fulfillment
- Hours of operation for this position: 8:00am to 5:00pm
- This is not a work from home position
Education and/or Experience
- High school diploma required, associate degree preferred
- Minimum of 5 years’ administrative experience
- Energetic, driven and accountable
- Team player
- Works well individually and with others
- Customer Service Oriented
- Excellent Communication Skills- written and verbal
Certificates, Licenses, Registrations
- Microsoft Office Specialist Certification in Excel Preferred
Competencies
- Analytical
- Technologically Adept
- Strong Problem Solving
- Strong attention to detail
- Ability to multi-task
- Adaptable
- Dependable
- Strong Communicator
- Exceptional Interpersonal skills
- Team player
- Treats everyone with respect and dignity
Benefits
- Health Insurance
- Life Insurance
- Disability
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance (EAP)
- Employee Referral Program
- Tuition Assistance (TAP)
- Teladoc
- 401K Match
- Paid Vacation and Personal Days
- Paid Holidays
- Bereavement Leave
- Military Leave
- School Leave
- Jury Duty Leave
Core Values “Equip”
- Environment
- Quality
- Understanding
- Integrity
- People
Application Process
- This job is contingent upon satisfactory completion of reference checks, education verification, pre-employment drug screening, and a criminal history check.
EOE – Equal Opportunity Employer
For Additional Information Visit: www.hamptonfarms.com OR www.meherrinag.com