Quality Assurance Supervisor

This position is based at our Hampton Farms location in Elizabethtown, NC.

Purpose:

The quality assurance Supervisor of Hampton Farms is involved in the manufacture of food products intended for the consumer. The quality assurance Supervisor is a critical position in Hampton Farms food quality and safety for producing our peanut product. The quality assurance supervisor is trained in various areas pertaining to the job required. He / she will assume all duties as the quality assurance manager in his / her absence. This position will report to the Quality Manager.

Essential Duties and Description:

• Verify with the production scheduler what products are running at the beginning of each shift.
• Must be able to complete work required paperwork, for example: QA documents, metal detector sheets, roasting peanuts report, and weight check sheets. Must also review quality control technician’s paperwork.
• Be able to collect samples for retains and for micro samples and be able to document. Send out samples for testing with proper paperwork.
• Review daily roaster logs and validate roaster log data. Immediately report any out of validation conditions to the plant manager and quality manager.
• Serve as Backup SQF Practitioner
• Responsible for food safety every day, but primary responsibility if the if the Quality manager is out of the plant. Be able to determine if a product needs to be put on hold and document when product goes on hold or if product is reworked.
• Serve on Food Safety team, Food defense team, hold team meetings and other responsibilities as defined.
• Train QA techs on pre-operational sanitation inspections and GMP inspection. Review these results and take corrective actions if needed.
• Must have intermediate computer skills to produce reports, programs, procedures, build files, and label printing
• Complete Certificate of Analysis (COA) based on micro results for finished product.
• Assist with maintaining files for Ingredient COAs, Kosher certificates, Organic Labeling, customer information, consumer complaints and shipment logs.
• Maintaining Master Sanitation Schedule, Chemical Control Program, Sanitation Training and techniques.
• Verify with production that all product produced meets Hampton Farms and customer quality standards. Monitor all specifications for raw materials and finished product
• Participate in Quality audits
• Assist Production Supervisors in any task that needs to be done.

Skills and Competencies:

• Run Customer complaint program
• Knowledgeable of SOP’s for all areas involved in food safety and quality.
• Familiar with SSOP’s for all areas
• Expert on CCP’s and validations
• Manage lab equipment calibration
• Expert on Peanut butter testing and capability of outside labs
• Provide instruction and supervision to lab technicians
• Manage Plant inspection program and pre-operational inspection programs
• Knowledgeable of HACCP, SQF requirements
• Ability to get certification of Food Safety & Sanitation courses
• Complete PCQI Certification
• Complete HACCP Certification
• Complete courses for SQF practitioner
• Participate in Food and Safety audits
• Be able to conduct a Mock recall
• Provide assistance to QA manager as requested
• Provide timely Assistance to production for quality / food safety issues. root cause, corrective actions to keep line running safely
• Able to handle confidential material and situations

Measures for Success:

• No recalls
• Customer complaints completed within 30 days of receipt of problem material.
• Weekly poundage goals achieved
• Lab tests performed accurately with quick feedback on problems to production

General Expected Behaviors

Problem Solving:

• Solution Oriented, works to solve problems or achieve outcome
• If needed, find alternative ways to complete a task
• Reacts to challenges by locating or providing solutions.
• Responsible for identifying all requirements of a task, evaluates opportunities or strengths then takes the appropriate action as required.
• Makes timely, well-considered decisions based on current data available and is flexible with scheduled work hours/shifts
• Supports the team by offering to help with unexpected work as needed

Safety:

• Actively follows and ensures all company policies and procedures.
• Engages other employees in setting high safety awareness standards.
• Include safety emphasis in all employee meetings.
• Wears proper PPE at all times

Work Ethic:

• Dependable and punctual to ensure company and workplace goals.
• Treats everyone with respect and dignity.
• Responds to challenges with a sense of urgency, informing other team members as required and acting accordingly.
• Actively assesses information and identifies issues as necessary or required to ensure a friendly workplace.
• Plans and aligns appropriate resources to accomplish company goals.

Communication:

• Good written and verbal skills and able to communicate in a clear and understanding manner.
• Applies good questioning and listening skills to ensure understanding of information being shared.
• Treats everyone with respect and dignity, even when he/she may not agree on opinions
• Identifies barriers to communication and works towards eliminating barriers.

Additional Sanitation Responsibilities:

Assumes Primary Responsibility for Food Safety when the Quality Assurance Manager is out of the Plant.

Education and Experience:

Required:

• High School diploma or equivalent(GED). Preferred Associate Degree in similar field

Desired:

• Experience with food manufacturing Principles and implementation.
• 1-3 years’ production manufacturing experience.
• Must be able to work well both independently and collaboratively.

Skills/Competencies:

• Ability to clearly present recommendations/ideas and to summarize issues.
• Ability to appropriately handle confidential material.

Certificates, Licenses, Registrations:

None Required

Job Physical Demands:

• Continuous standing in one location for long periods (2-3 hours before break)
• Climbing :ladders, stairs, etc. –using feet and legs or hands and arms 1/3 of the time
• Stooping: Bending body downward and forward by bending spine at the waist
• Crouching: Bending the body downward and forward by bending legs and spine
• Reaching: Extending hand(s) and arm(s) in any direction
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands
• Hearing: Perceiving the nature of sounds by ears
• Depth Perception: Three‑dimensional vision. Ability to judge distances
• Color Vision: Ability to identify and distinguish colors

Work Environment

• Combination of manufacturing environment along with duties that will require employee to work in a production/plant environment where physical hazards such as industrial equipment and forklifts may be present.

EOE – Equal Opportunity Employer

For Additional Information Visit: www.hamptonfarms.com