Shipping Supervisor

This position is based at our Hampton Farms location in Severn, NC.

The Company

Hampton Farms is the leading In-Shell Peanut Company in the US. We are also a leading producer of other types of nuts and nut butters for the retail and commercial markets. You can find our product in most grocery stores and major league baseball stadiums. We distribute under the Hampton Farms brand and are also a leading private label manufacturer.

Job Purpose

The Shipping Supervisor of Hampton Farms is involved in the manufacture of food products intended for the consumer. Needs to have an overall understanding of receiving practices, shipping practices, loading / unloading material or product. They must know the location of each storage facility, inspection techniques, final product disposition, storage, proper packaging and labeling used at Hampton Farms. Being a producer of peanut butter, the supervisor is aware of risks involved with regard to proper packaging, unloading and loading techniques (not damaging product, raw material, or packaging supplies), proper storage, and forklift safety. Must maintain a clean and sanitary warehouse environment and must be familiar with the activity on the production floor to react if a crisis arises. In the event of the shipping supervisor’s absence, the shipping team lead will assume responsibilities of his or her daily duties or task.

Essential Duties and Responsibilities

  • Supervise and manage day to day duties of all employees in shipping and receiving department along with maintaining the scheduling of workers with vacations, PTO, leave time off.
  • Working with other Plant personnel in assuring all work is completed in timely manners.
  • Manage inbound freight (materials) such as Jars, Lids, Drums, Ingredients, etc) based on PO’s from the production planner/scheduler.
  • Coordinate transportation needs with internal companies such as Severn Peanut and Jimbos Jumbos.
  • Coordinate and arrange transportation for outbound loads in accordance with the delivery dates
  • Managing weekly trash removal services and coordinating random line hauls to the landfill with an outside contractor
  • Working with freight brokers and truck line carriers on a daily basis to ensure on time deliveries
  • Manage the warehouse inventory space and work in conjunction with the inventory controller to be sure the FIFO system is being used correctly with finished, unfinished, and inbound materials.
  • Oversee and work with the shipping team lead in helping with drivers/paperwork for both inbound and outbound loads
  • Handling claims and returns–working with Sales and customers as to damaged/incorrect product issues
  • Handle all telephone and email inquiries–Answering questions from Sales/load inquiries from carriers
  • Documenting- Entering data in spreadsheets or charts for weekly, monthly, and quarterly data.
  • Completing accident/incidents investigations and filling out all paperwork in conjunction with it.

Skills and Competencies:

  • GMP Training (New hire and Annual)
  • SOP’s for Receiving Program, Shipping Program, and Storage Program (Packaging Supplies, , Inventory Control, Stock Rotation, Raw Materials and Finished Product)
  • General knowledge of SSOP’s for all quality assurance areas and pieces of production equipment
  • Plant inspection program and pre-operational inspection programs
  • Be aware of warehouse programs (Shipping, receiving, and storage)
  • Knowledge of HACCP, SQF Edition 7.2 requirements
  • Ability to get certification of Food Safety & Sanitation courses
  • Ability to get certification of HACCP & advanced HACCP courses
  • Ability to take, complete courses for SQF practitioner
  • Able to participate in Food and Safety audits if needed
  • Must assist QA manager in anything ask to help with

Measures for Success:

  • 100 % correct orders, orders fulfilled accurately and timely.
  • Daily production goals achieved based on customer specs and orders.
  • Weekly poundage goals achieved based on customer orders.
  • Work with team members maintaining daily sanitation by cleaning work area at end of shift.

Quality Assurance:

  • Knows and adheres to GMP policy and all Quality policies and procedures.
  • Assists with QA Manager anytime needed

General Expected Behaviors

Problem Solving:

  • Solution Oriented, works to solve problems or achieve outcome
  • If needed, find alternative ways to complete a task
  • Reacts to challenges by locating or providing solutions.
  • Responsible for identifying all requirements of a task, evaluates opportunities or strengths then takes the appropriate action as required.
  • Makes timely, well-considered decisions based on current data available and is flexible with scheduled work hours/shifts
  • Supports the team by offering to help with unexpected work as needed


  • Actively follows and ensures all company policies and procedures.
  • Engages other employees in setting high safety awareness standards.
  • Include safety emphasis in all employee meetings.
  • Wears proper PPE at all times

Work Ethic:

  • Dependable and punctual to ensure company and workplace goals.
  • Treats everyone with respect and dignity.
  • Responds to challenges with a sense of urgency, informing other team members as required and acting accordingly.
  • Actively assesses information and identifies issues as necessary or required to ensure a friendly workplace.
  • Plans and aligns appropriate resources to accomplish company goals.


  • Good written and verbal skills and able to communicate in a clear and understanding manner.
  • Applies good questioning and listening skills to ensure understanding of information being shared.
  • Treats everyone with respect and dignity, even when he/she may not agree on opinions
  • Identifies barriers to communication and works towards eliminating barriers.

Additional Sanitation Responsibilities:

  • Clean work area and prepare for next shift.
  • Follow sanitation schedule for weekends and clean breaks

Education and/or Experience

  • High School diploma (GED) or equivalent
  • Experience with food manufacturing
  • 3+ years of shipping experience
  • Supervisory role or experience required
  • Must be able to work well both independently and collaboratively.
  • Team Player

Work Environment

  • Combination of manufacturing environment along with duties that will require employee to work in a production/plant environment where physical hazards such as industrial equipment and forklifts may be present.

Job Physical Demands:

  • Continuous standing in one location for long periods (2-3 hours before break)
  • Lifting: Intermediate lifting up to 55 lbs for up to half your shift (up to 4 hours)
  • Climbing :ladders, stairs, etc. –using feet and legs or hands and arms 1/3 of the time
  • Stooping: Bending body downward and forward by bending spine at the waist
  • Crouching: Bending the body downward and forward by bending legs and spine
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands
  • Hearing: Perceiving the nature of sounds by ears
  • Depth Perception: Three dimensional vision. Ability to judge distances
  • Color Vision: Ability to identify and distinguish colors


  • Health Insurance
  • Life Insurance
  • Disability
  • Vision
  • Dental
  • Flexible Spending Account (FSA)
  • Employee Assistance (EAP)
  • Employee Referral Program
  • Tuition Assistance (TAP)
  • Teladoc
  • 401K Match
  • Paid Vacation and Personal Days
  • Paid Holidays
  • Bereavement Leave
  • Military Leave
  • School Leave
  • Jury Duty Leave

Core Values “Equip”

  • Environment
  • Quality
  • Understanding
  • Integrity
  • People

Application Process

  • This job is contingent upon satisfactory completion of reference checks, education verification, pre-employment drug screening, and a criminal history check.

EOE – Equal Opportunity Employer

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